Acknowledge Communications Ltd is a Diversity Communications Consultancy that advises commercial, governmental and NGO clients on how to successfully and respectfully engage their (primarily) ethnic minority, gay & lesbian, senior and disabled, diverse customers, employees and audiences.
We offer a range of services to help you reach these markets – whether you are a diversity communications novice or a veteran.
We look forward to working with you.
In these days of multiculturalism, it is important to reach out and appeal/identify with a diverse range of people; and at Acknowledge, we have the necessary skills and professional acumen to help you fulfil your diversity obligations. We strongly believe that all members of society must be catered for - and their very specific needs met - regardless of ethnicity, sexual orientation or any age or disability related issues. Multicultural marketing, or at least some knowledge in diversity marketing, is essential if any campaign is to effectively hit a massively diverse target audience or potential client base. Failure to adhere to some basic guidelines in this reasonably complex sector can result in the possible alienation of some clients or sections of the community; and ultimately result in a downturn in your business aspirations. We are the specialists appertaining to advice on how you can reach your target audience; and we also provide advice on how to deal with diversity issues in the workplace. As part of our commitment towards ethnic marketing and multicultural marketing, we are well versed in conducting diversity audits within organisations. This is often helpful for the organisation concerned, as it builds on any existing diversity marketing strategies they may have; and it also provides the ideal platform to start and increase awareness. We can evaluate any existing diversity campaigns you may be running, can provide you with constructive advice as to the overall effectiveness of the campaign and can provide a number of key pointers on how you can perhaps increase the effectiveness of any multicultural marketing campaign or directive. Many companies do not give enough thought, or consideration, to the diversity aspect in both their day-to-day interaction with customers - or in some cases, their staff. Whether this is through ignorance, or an unwillingness to move with the times, it is, at this time, unclear. Many Local Authorities have a diversity policy, which all employees must adhere to, and include evidence of this in their appraisals, if they wish to progress through the authority. Diversity communications, or ethnic marketing practices, are becoming commonplace at forward thinking organisations throughout the land; and through a wide range of multicultural marketing strategies and initiatives, have noticed a significant improvement in both their employee relations and their interaction and responses from their target audience. Many people consider the building and implementation of a far reaching diversity marketing strategy as an unnecessary overhead, and not even near the top of their main priorities, they are very much mistaken. According to some research from reliable sources, companies that are prepared to evaluate their existing policies and guidelines in regard to this sensitive area have noticed significant returns on their initial investment. Not only have these strategies helped appeal to a wider audience, but they have also given their employees a sense of enlightenment, which has resulted in increased morale, and ultimately, increased productivity. A company’s employees are its most precious asset, and any reputable forward thinking manager or Managing Director will want to do their best to make the employees feel they are understood and valued. Diversity marketing and multicultural marketing are extremely complex areas; and although some steps can be taken independently to improve awareness and ethnic marketing development, these well intentioned attempts can sometimes result in causing offence. There are many different elements to be considered before any strategy is developed, let alone implemented and here at Acknowledge, we have that skill. We fully research your company profile or target audience before giving any advice or recommendations and are committed to providing a value for money service that is proven to foster better relations with both staff members and potential or existing clients. The vast majority of our clients see a significant return on their investment after a certain period of time, as it gives them the ideal platform to build a sustainable business that is up–to-date with the requirements and pre-requisites of the modern world. Whether you are looking to build on an existing multicultural marketing initiative, or are in the process of formulating a diversity marketing campaign, we have the solution for you. Please feel free to contact us at anytime by either telephone or e-mail, we aim to reply to all enquiries swiftly and promptly with the required ethnic marketing advice. Call us today and bring your policies into the 21st century.
There are many companies and consultancies out there - especially on the internet - who claim to be specialists in ethnic marketing and the associated issues, but in fact, are not. Many of these companies, although well versed in traditional marketing strategies, do not have the necessary knowledge base, experience or overall professional acumen to give advice on diversity marketing. This area of marketing is not just our business, but also our passion; and everyone associated with the organisation, from the Managing Director downwards, is fully committed and dedicated to improving and increasing awareness of the evolving mosaic of diversity that is the modern world today. If you have any suggestions on how we can improve the services we provide, or something you think we should be covering, please contact us as soon as possible. We positively thrive on feedback; and unlike other companies, actually incorporate any suggestions into our ethnic marketing business development plans, whenever feasible. It is this attention to detail that sets us apart from other multicultural marketing specialists and further cements our position amongst Europe’s elite in the field of diversity marketing. Inclusion for all is the philosophy that our business was founded on and is at the forefront of all recommendations, initiatives and advice we provide. In order to fulfil this pledge, we need to constantly monitor and improve our ways of working. Society in all its shapes and forms is constantly moving and changing, and we must constantly adjust our marketing strategies to meet these cycles. By constantly examining our ways of working and listening to customer feedback, we are able to provide the most comprehensive advice appertaining to multicultural marketing and the multi faceted issues that surround the subject. Diversity is not only concentrated on the provision of inclusion for ethnic minorities but also for other possibly excluded members of society such as gays, lesbians, older people and the disabled. We have the experience to provide advice and solutions on a wide range of areas in this sector; and if you can find a company with the same level of commitment, experience and overall knowledge, we would be very surprised to hear it. Another reason to have an effective diversity program in operation is the rise in court cases arising from ignorance. There are several, well documented cases of companies having to pay thousands of pounds in compensation to clients or employees they inadvertently or otherwise prejudiced against. An effective ethnic marketing or diversity marketing campaign, aimed at both employees and potential clients, can safeguard, to some extent, against this kind of action, and also go some way in educating people who are perhaps not as sensitive to other people’s needs, requirements and culture as they should be. We live in a multicultural society, so it makes perfect sense to plan a multicultural marketing campaign to appeal to a wide range of people, any campaign that inadvertently targets only one section of society is deemed to fail. If one were to take a look at any really successful advertising campaign of recent years, it is plain to see that the best ones appeal to everyone. The famous sportswear adverts are probably the most popular form of multicultural marketing as illustrated in their year-on-year profits. Their success is not down to celebrity endorsement alone, but down to a combination of factors including a more than sizeable element of diversity marketing and ethnic marketing. The key to a good, multicultural marketing campaign is to develop a concept that appeals to all; if it doesn’t capture the attention of the potential consumer, it might well capture the attention of a parent or friend. An effective marketing campaign must be designed with its target audience in mind; and if the product or service is good, the target audience can possibly encompass an even wider audience. The message is clear, a business or organisation which does not engage in well planned diversity marketing campaigns is destined to do a lot worse than a company which does; and in this multicultural world in which we live, ethnic marketing really is the way forward.
Any successful business with long term aspirations needs an effective marketing strategy. Failing to implement this crucial element is a recipe for failure. When a business is researching its multicultural marketing strategy, several factors must be taken into account. The target audience and/or consumer profile must be given special attention. This information can be obtained in a variety of ways using market research or even direct mailing. Many companies make the mistake of formulating an ethnic marketing strategy without fully researching the needs and the profiles of their target audiences, this lack of attention to detail can result in a diversity marketing initiative being ineffective at best. If you are not sure what type of strategy best fits your company’s needs and profile, please contact us for further information. As previously mentioned, we have several years’ combined experienced in this field, and can provide a bespoke service, if required. We realise that no two companies are the same; and in turn, neither are their very specific needs. A ‘one size fits all’ solution certainly does not feature highly when we formulate the most effectual multicultural marketing campaigns for a company’s specific needs. You can contact us by e-mail, telephone or by post. Simply outline your basic requirements, along with a short description of your company, and we can provide a series of recommendations. Our status as a forward thinking company is not only illustrated by the range of services we offer, but also our commitment to embracing new technology. We are currently taking steps to make our website and the diversity marketing services we offer available to a wider range of companies and individuals by fully embracing the online opportunities that the internet can offer. In the coming months, we are taking active steps to make our website more visible on the leading search engines and more accessible to the new generation of technology ‘savvy’ people. More and more people are securing the products and services they need through the internet; and this also includes all aspects of ethnic marketing and advice on multicultural marketing strategies. The yellow pages and advertisements in business journals are fast becoming advertising mediums of the past and any company with even a slight interest in the long term future of their organisation will be making the internet their number one priority for ethnic marketing initiatives, the technology is here and being used, ignore or overlook it at your peril. As part of our ongoing commitment to improving the scope and range of the services we offer, we have entered into a collaboration known as the ‘The Diversity Signature Group’, this group comprises four consultancies, which joined forces in order to provide a fully comprehensive end-to-end solution and provide best practice in equality, diversity and inclusion (EDI) related research, strategy, branding and communication. It is this kind of initiative that goes some way in ensuring we provide the most relevant information and services relating to all forms of multicultural marketing. We hope this approach will help us constantly improve our diversity marketing services for an ever increasing number of groups with inclusion needs. We realise that as the ethnic make up of the population changes, so must our approaches to ethnic marketing. With the input of ‘The Diversity Signature Group’, we have the most comprehensive think tank available in the field of multicultural marketing and the complex issues that surround it. To conclude, if you have a specific marketing need that needs addressing, formulating or implementing, we suggest you bookmark this page and add it to your favourites. You simply will not find a better resource for this type of marketing need, if you are in any doubt as to our credentials, or our knowledge base, please check our testimonials section for details of our current clients. Some of these current clients have the resources to receive their diversity marketing and ethnic marketing consultancy services from anywhere but they choose us for two main reasons, our unrivalled expertise and a customer service experience that money just can’t buy. Pick up the phone now and visit the home of multicultural marketing.
http://career-advice.monster.com/marketing/marketing/diversity-inclusion/multicultural-workers/Multicultural-Marketing-Growth-Mean/home.aspx - Multicultural Marketing: Growth Means Opportunity.